Error messages
Error messages provide information about problems that occur while running the probe. You can use the information that they contain to resolve such problems.
The following table describes the error messages specific to this probe. For information about generic error messages, see the IBM Tivoli Netcool/OMNIbus Probe and Gateway Guide, (SC23-6373).
Error |
Description |
Action |
---|---|---|
Expect timed out after <seconds> seconds |
When the probe tried to log in or out of the host, the expect part of the chat timed out. |
Check that the host you are connecting to is running correctly. Check that the login name and password are appropriate for the target host. It may be that the login name was not found and the connection timed out while the target host was trying to validate it. |
Failed to send <sendchat> |
When the probe tried to log in or out of the host, the send part of the chat failed. |
The <SENDCHAT> indicates the part of the chat message the probe was trying to send when it failed. Check that the host you are connecting to is running correctly. |
Read error during expect |
The probe could not process the response from the host during an expect. This could be caused by a problem with the target which caused the connection to time out, or the response from the target could have been corrupted. |
If the probe is configured to reconnect, it will try again to establish the connection. |
Error initialising list |
This is an internal probe error. |
Rerun the probe. If that does not solve the problem, contact Technical Support. |
Failed to read entry terminator |
A line in the hosts file did not end with a semi-colon (;) terminator. |
Check the hosts file. |
Failed to read separator token |
A line in the hosts file did include a colon (:) after the <port> entry. |
Check the hosts file. |
Invalid hostfile entry <lineprint> |
A line in the hosts file was formatted incorrectly. The <LINEPRINT> part of the error message will indicate the line. |
Check the hosts file. |
Too many tokens in hostfile entry |
A line in the hosts file was formatted incorrectly. There are too many entries on the line. |
Check the hosts file. |
EventTime not in recognized format |
An alert from the target source contained a date and time that the probe did not recognize. |
The probe will still process the alert, but it will substitute the problem date and time with the date and time the probe processed the alert. |
Failed to read from socket - disconnecting |
The probe had successfully logged into the target host, but something interrupted the connection. |
Check that the target host is working correctly. |