Creating a tool for launch-in-context from IBM Tivoli Netcool/OMNIbus Event Viewer

To use a launch-in-context tool, you must add it to the list of available IBM Tivoli Netcool/OMNIbus tools by using the Tool Configuration option within the IBM Tivoli Netcool/OMNIbus Web GUI. You must then add the tool to the list of tools that appear on the pop-up menu in the IBM Tivoli Netcool/OMNIbus Event Viewer by using the Menu Configuration option.

Complete the steps in the following procedure to create the tool for launch-in-context from selected events in the Event Viewer.

Procedure

  1. As a user with the admin role, log in to your DASH web application.

  2. Open the Netcool/OMNIbus Web UI tool configuration page: Administration > Event Management Tools > Tool Configuration.

  3. Click the create tool icon to create a new tool.

  4. Enter a name for the tool, for example "View in IBM Cloud Pak for AIOps".

  5. From the Type drop-down field, select CGI/URL.

  6. Paste the following URL in the field provided:

    <aiops hostname>:<aiops port>/aiops/cfd95b7e-3bc7-4006-a4a8-a73a79c71255/resolution-hub/alerts?selectedRowIds=alerts.status.undefined:{$selected_rows.AIOpsAlertId}&selectedColumnId=summary
    

    Where <aiops hostname>:<aiops port> is the URL of your IBM Cloud Pak for AIOps instance in the format of protocol://hostname:port.

  7. Click Save.

  8. Open the Netcool/OMNIbus Web UI menu configuration page: Administration > Event Management Tools > Menu Configuration.

  9. Click the Alerts menu and select Modify.

  10. Locate the tool that you created in the available list and add it to the list of selected tools.

  11. Click Save.

This tool should now be available in the Event Viewer when you right-click on an Event. Selecting this tool launches into the Cloud Pak for AIOps alerts for the selected event.