Error messages

Error messages provide information about problems that occur while running the probe. You can use the information that they contain to resolve such problems.

The following table describes the error messages specific to this probe. For information about generic Netcool/OMNIbus error messages, see the IBM Tivoli Netcool/OMNIbus Probe and Gateway Guide.

Table 1. Error messages
Error	Description	Action
`Failed to get properties`	The probe could not access the properties file.	Check the location of and permissions set for the properties file.
`Failed to make HTTP connection to host`	The probe was unable to connect to the port specified by the HTTPPort property.	Check that you have specified the correct port in the properties file.
`JNDI API lookup failed`	The probe failed to create a topicConnectionFactory object with which to connect to the JMS.	Contact IBM® Software Support.
`Please check whether you have configured incorrect CertificateStore/TrustStore password.`	The JNDI API lookup failed due to an incorrect certificate or truststore password.	Check that you have configured the CertificateStore and TrustStore passwords correctly.
`Please check whether you have configured correct TrustStore & TrustStorePassword in probe.`	The JNDI API lookup failed due to missing truststore configuration.	Check that you have configured the TrustStore and TrustStorePassword properties correctly.
`It looks like the JMS is configured to use SSL, and the probe is not properly configured to use it. Please double-check the probe configuration.`	The SAM JMS server has been configured to use SSL, but the probe is not properly configured to use it.	Check the probe configuration: Make sure the UseSSL property is set to true and that the related SSL properties have been configured correctly.
`Please ensure you have configure CertificateStore & CertificateStorePassword correctly in probe.`	The JNDI API lookup failed due to missing certificate store configuration.	Check that you have configured the CertificateStore and CertificateStorePassword properties correctly.
`Please check whether you have Host & EJBPort configured correctly in probe.`	The JNDI API lookup failed due to a `NoRouteToHost` exception.	Check that you have configured the TrustStore and TrustStorePassword properties correctly.