Known Issues

Modifying the default Netcool/OMNIbus deduplication triggers for the Probe for Alcatel 5620 SAM v13

The ObjectServer Summary field may change after receiving an AttributeValueChange event, but it should not.

To resolve this issue, run the modify_dedup_trigger.sql SQL script provided in the probe's installation package. This script modifies the default Netcool/OMNIbus deduplication triggers for the Probe for Alcatel 5620 SAM v13 to prevent the @Summary field from being updated when the ObjectServer receives an AttributeValueChange event.

The script is located in the following directory:

$OMNIHOME/probes/arch

Run the script using one of the following commands:

On UNIX and Linux operating systems use:

$OMNIHOME/bin/nco_sql -server objectserver_name -user username -password password < path_to_file/modifyt_dedup.trigger.sql

On Windows operating systems use:

%NCHOME%\bin\redist\isql.exe -S objectserver_name -U username -P password -i path_to_file\modify_dedup_trigger.sql

Where :

objectserver_name is the name of the ObjectServer against which you want to run the SQL file.

username is the username with which you log in to the ObjectServer

password is the password associated with the username you specified.

path-to_file is the path to the SQL file.

Disabling Automatic Alarm Deletion under Alarm Settings

If the user selects Disable Automatic Alarm Deletion under Alarm Settings and changes the severity of an event to "cleared" on SAM client GUI then in the event list the severity of the event will be changed to indeterminate.

This is to avoid the event from being deleted by delete_clears trigger. However, if the cleared event is deleted on SAM client GUI then the event will be resolved and removed from event list.