Netcool integrations
IBM Cloud Pak for Watson AIOps can integrate with IBM Tivoli Netcool/OMNIbus and IBM Tivoli Netcool/Impact to leverage existing event data (IBM Tivoli Netcool/OMNIbus), and policies (IBM Tivoli Netcool/Impact).
With these integrations in place IBM Cloud Pak for Watson AIOps provides AI and visualization features in a modernized UI with an IBM Tivoli Netcool/OMNIbus integration providing additional data and an IBM Tivoli Netcool/Impact integration providing additional automation. You can continue to take advantage of all of your alerts and integrations for IBM Tivoli Netcool/OMNIbus and IBM Tivoli Netcool/Impact to obtain and send data.
Integrating with IBM Tivoli Netcool/OMNIbus
You can integrate IBM Cloud Pak for Watson AIOps with an existing IBM Tivoli Netcool/OMNIbus deployment to send event data through the connection to IBM Cloud Pak for Watson AIOps. With this integration, you can see IBM Tivoli Netcool/OMNIbus event data in the IBM Cloud Pak for Watson AIOps Alert Viewer. These events are converted into alerts on the IBM Cloud Pak for Watson AIOps side.
You can then take advantage of the IBM Cloud Pak for Watson AIOps AI features to manage and visualize the alerts. For example, event data can be correlated into incidents, data can be viewed and analyzed in a topology, and runbooks can be used to automate operations for managing the alerts.
To integrate IBM Cloud Pak for Watson AIOps with IBM Tivoli Netcool/OMNIbus, you need to create a Netcool connection with the IBM Cloud Pak for Watson AIOps UI Data and tools connections. This connection defines the settings for communication from IBM Cloud Pak for Watson AIOps to IBM Tivoli Netcool/OMNIbus. For more information about how to define this connection, see Creating Netcool connections.
After you integrate with IBM Tivoli Netcool/OMNIbus, use IBM Cloud Pak for Watson AIOps and the IBM Cloud Pak for Watson AIOps UI for AI and visualization features. Use IBM Tivoli Netcool/OMNIbus and the associated UI tools for obtaining and sending data to IBM Cloud Pak for Watson AIOps.
Note: If you have integrated IBM Cloud Pak for Watson AIOps and IBM Tivoli Netcool/OMNIbus, and you are not yet ready to move to using the IBM Cloud Pak for Watson AIOps UI, you can continue to use the IBM Tivoli Netcool/OMNIbus DASH custom dashboards and Web GUI event viewer as you transition to using the IBM Cloud Pak for Watson AIOps UI. If you need to continue to use IBM Tivoli Netcool/OMNIbus tools, you can configure launch-in-context links from the Web GUI Event Viewer and the main DASH navigation to the IBM Cloud Pak for Watson AIOps UI to help users access and use the IBM Cloud Pak for Watson AIOps UI.
Integrating with IBM Tivoli Netcool/Impact
You can integrate IBM Cloud Pak for Watson AIOps with an existing IBM Tivoli Netcool/Impact deployment so that IBM Cloud Pak for Watson AIOps can then run automation policies that you manage with IBM Tivoli Netcool/Impact. New and existing policies can continue to be used to run operations in IBM Tivoli Netcool/Impact for data retrieval, drive automation, create tickets, leverage other integrations with IBM Tivoli Netcool/Impact, and more. These policies can be invoked by IBM Cloud Pak for Watson AIOps or send events to IBM Cloud Pak for Watson AIOps.
IBM Tivoli Netcool/Impact policies can reference the extension framework API for IBM Cloud Pak for Watson AIOps. With these policies, you can write automation processes in IBM Tivoli Netcool/Impact to complete operations in IBM Cloud Pak for Watson AIOps, such as to query alerts and incidents, and request changes to alerts.
To create this integration between IBM Cloud Pak for Watson AIOps and IBM Tivoli Netcool/Impact, you need to first create an IBM Tivoli Netcool/Impact connection with the IBM Cloud Pak for Watson AIOps UI Data and tools connections page. This connection defines the settings for communication from IBM Cloud Pak for Watson AIOps to IBM Tivoli Netcool/Impact. For more information about how to define this connection, see Creating IBM Tivoli Netcool/Impact connections.
Then to complete the connection, you need to edit the RESTful DSA configuration in IBM Tivoli Netcool/Impact. This configuration defines the settings for communicating from IBM Tivoli Netcool/Impact to IBM Cloud Pak for Watson AIOps. For more information about editing the RESTful DSA configuration, see Configuring a connection in IBM Tivoli Netcool/Impact for IBM Cloud Pak for Watson AIOps.