Event and metric connections

In addition to the default data and tool connections that are provided by IBM Cloud Pak® for Watson AIOps, you can configure optional connections to get events, topology, and metrics by using administrator processes.

The following optional connections can be customized by providing your own data and rule sets.

  • Probes: Probes connect to an event source, detect, and acquire event data, and forward the data to the IBM Tivoli Netcool/OMNIbus ObjectServer as events. Probes use the logic that is specified in a rules file to manipulate the event elements before adding that data into the fields of an event in the ObjectServer alerts.status table.

    They can acquire data from any stable data source, including devices, databases, and log files. Some probes are uniquely designed to acquire event data from a specific source, while other more generic probes (for example, the Message Bus Probe) can be configured to integrate with various sources. The IBM® Netcool® Operations Insight® Event Integrations Operator can deploy multiple connections, for example: it can run instances of the Prometheus Probe, CEM Probe and CEM Gateway. For more information about IBM Tivoli Netcool/OMNIbus, see Operators Opens in a new tab.

  • gateways Opens in a new tab: Gateways enable the exchange of events between ObjectServers and complementary third-party applications, such as databases, and helpdesk or Customer Relationship Management (CRM) systems. You can use gateways to replicate events or to maintain a backup ObjectServer. You can use application gateways to integrate different business functions. For example, you can configure a gateway to send event information to a helpdesk system. You can also use a gateway to archive events to a database. After a gateway is correctly installed and configured, the transfer of events is apparent to operators. For more information, see Install IBM Tivoli Netcool/OMNIbus.

    The IBM Netcool Operations Insight Event Integrations Operator can deploy multiple connections, for example, it can run instances of the Prometheus Probe, CEM Probe, and CEM Gateway. For more information about IBM Tivoli Netcool/OMNIbus, see Operators Opens in a new tab.