Error messages

Error messages provide information about problems that occur while running the probe. You can use the information that they contain to resolve such problems.

The following table describes the error messages specific to this probe. For information about generic error messages, see the IBM Tivoli Netcool/OMNIbus Probe and Gateway Guide.

Table 1. Error messages




Failed to close stream capture file

The probe failed to close the stream capture file properly during shutdown. The stream capture file may have become corrupted.

Ensure that no other process is accessing and writing to the stream capture file while the probe is running.

Failed to open stream capture file

The probe failed to initialize logging into the stream capture file during probe startup.

Ensure that the directory specified by the StreamCaptureFile property has the required user permissions and adequate space for logging.

Failed to write to stream capture file

The probe failed to write raw data into the stream capture file.

Ensure there is sufficient space available for the file specified by the StreamCaptureFile property.

Exception while parsing JSON message

The probe parser encountered an error while parsing the JSON message payload into probe elements.

Enable stream capture by setting the StreamCapture property to true and verify that the raw JSON message has the correct syntax. Contact the vendor if the problem persists.

IO exception while parsing JSON message

The probe encountered an IOException when initializing a JSON parser.

Contact IBM Software Support for troubleshooting.