What to do if the view is disabled

Tivoli Enterprise Console relies on the Tivoli Management Framework for common services, including communications. If you are running Cloud Pak System Software Monitoring Portal in browser mode and log out of the portal server, either intentionally or unintentionally, contact between Tivoli Enterprise Console and the Tivoli Management Framework is lost.

No new events will be added to the view even if you log out and log in again. You must recycle (close the application, then start it again) the browser before logging in again to the portal server before the Tivoli Enterprise Console event viewer can resume event reporting.
Note: When a situation has been stopped that has an open event that was forwarded to the Tivoli Enterprise Console, the effect is that all open Tivoli Enterprise Console events whose cms_hostname and situation_name (as specified in the event synchronization rules) is the same as that of the stopped situation will be closed. This is done to maintain event status synchronization between the monitoring server and the event server.