Reviewing the acknowledgment and adding notes
About this task
The acknowledgment feature includes a window for adding notes about the event and for attaching files. You can review all the notes that have been written during the lifetime of an open event, including notes that were added before the acknowledgment expired and those that are added automatically when an acknowledgment is removed. And you can append notes and attachments at any time.
Procedure
- Do one of the following actions:
- Move the mouse pointer over an event indicator (such as
or 
) in the Navigator view to open the
flyover list of open events, then right-click the acknowledged event. - If you have opened the event results workspace, right-click
the
event item in the Navigator. - In the situation event console view, right-click a row where the Status shows as Acknowledged.
- In the Enterprise Status workspace, right-click a row in the My Acknowledged Events view.
- Move the mouse pointer over an event indicator (such as
- Click
Event
Notes