Known issues

Platform and core services

The IBM Cloud Pak® for Security as a Service platform and its core services have the following known issues:

UI defect on data source tiles

When you successfully connect a data source, the following text is displayed on the data source tile. You can safely ignore this message.

subject=C=US, O=IBM, OU=Security, CN=IBM Validated

Asset Breakdown error

The following Asset Breakdown error might be displayed if the Asset Breakdown widget exists on your dashboard.

There was an error retrieving the data. Service unavailable (503)

To remove this error message, delete all Risk Manager widgets and any duplicate widgets on your custom dashboards.

IBM® Security QRadar® SOAR

Intermittent error deleting and saving playbooks

Occasionally, when attempting to delete or save playbooks, you might get an internal server error message.

IBM Security Threat Intelligence Insights

File hashes are not found in Automated Am I Affected (AIA) scans

When you run a stand-alone scan for an MD5 or SHA 256 file hash on your threats, the AIA scan displays no results. When the scan is run with other indicators, the results are returned.

To return results for file hashes, add another indicator to your AIA scan. For example, you can add a URL indicator.

Missing scan results for found indicators

When you run an AIA scan, only new scan results for found indicators are displayed. Found indicators for threats that are already scanned are not displayed when you run another scan.