Changing security question options

During the initial configuration of Cloud Identity Service for your organization, a number of security questions are defined. The answers to security questions are used to verify users when they attempt to reset their password. You can add new security questions.

About this task

Users must provide answers to security questions when they self-register. Users can select the questions that they want to provide answers for from a pool of questions. You can add new questions, and you can set the minimum number of questions users must provide answers for when they self-register.

Procedure

  1. In the navigation pane, click Self Service > Security Questions.
    Security Questions Setup window.
  2. Optional: Select a language that you want to provide user local language support for, from the Question Language drop-down list.

    The languages that you can select are defined during the initial configuration of Cloud Identity Service for your organization. You add translations for questions that are already defined in the default language.

    1. Click Choose a question to translate, and select a question from the list.

      The questions that are available are the questions that are already defined in the default language. The default language is English.

    2. Enter the translation in the text field, and click Add Translation.
      Add question translations.
  3. Set the security questions setup options that you want.
  4. Click Save Changes.