CTG6219E ctgasi - PC failed so cannot check count of current users

Explanation

The CICS® Transaction Gateway Address Space Initiator Utility (ctgasi) has been called to do a refresh but there is an internal error with the CTGRRMS services. The CTGRRMS services cannot be used to determine the number of active users.

System action

The utility ends.

User response

You should not refresh the CTGRRMS services while there are active users, but because the services seem to be severely corrupted, a refresh can be forced by using the '-f' option to override this check.