Verifying the TCP/IP installation

Perform these steps to verify that CICS® Transaction Gateway can communicate with CICS servers.

  1. Use the TCP/IP PING command to check the route to the CICS server:
            ping [machine address | name]
    To start PING, enter a command like the following:
            ping 192.113.36.200 
    where 192.113.36.200 is the IP address of your CICS server. If you are using a Domain Name Server (DNS), you can specify the symbolic host name rather than the IP address of the server.
  2. If the statistics message returned shows a value other than 0% packet loss, it is possible that TCP/IP is not correctly configured:
    • Check for TCP/IP definition errors.
    • Check the physical connection to the network.

The PING command differs slightly, depending on your operating system. For more information, refer to the documentation supplied with your operating system.