Troubleshooting the Multi-Cluster Manager server

Troubleshoot access, service status, and log collection on the Multi-Cluster Manager server.

Problem

You cannot determine whether the Multi-Cluster Manager server is operational or access logs required to diagnose issues.

Explanation

The Multi-Cluster Manager runs multiple systemd services. If core services are stopped or fail to start, UI access, APIs, and monitoring capabilities are unavailable.

Resolution

Verify that all Multi-Cluster Manager services are running.
```
systemctl status
```
Note: Run this command for each service.

The source documentation checks the following services:
- bootstrap.service
- ui.service
- api.service
- alertmanager.service
- prometheus.service
If services are not running as expected, check the bootstrap service. The bootstrap starts the remaining services.
```
systemctl status bootstrap.service
```
Expected output indicates the service status as active (running).
Review the service logs to identify startup failures.
Service logs are stored under the /var/logs/mcm directory in subdirectories for each service. Change to the directory for the service that you want to investigate, and then review the log files.
```
cd /var/logs/mcm
cd <service-directory>
tail *.log
```
The following example shows how to review UI service logs.
```
cd /var/logs/mcm
cd ui
tail *.log
```