Register for Maximo EAM SaaS Flex support
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Visit the following link:
(right click to open in a new browser window)
- Log in using your IBMid:
Note: if you don't have an IBMid, please reference the following link: How to Create an IBMid
- Privacy Statement may appear. If it does, click I consent
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After entering your IBMid & password, the following page will be displayed.
Click on the Request access button:
- The following dialog box will appear:
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Be sure the I consent checkbox is checked, then type Maximo® EAM SaaS Flex in the Product field.
Select Maximo EAM SaaS Flex from the drop down list:
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If you are not already registered for Maximo EAM SaaS Flex support, the following screen will appear.
Complete the applicable information.
Ensure Client / account name is populated and click Submit
- The following dialog will appear. Click Close
- An email notification will be sent confirming your request:
Note:
Once you request has been submitted, please be patient. It will take some time (up to 24 hours) for IBM® to review and approve your request.
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To confirm your access, login with your IBMid to the Support Access page:
(right click to open in a new browser window)
- You should see your product access with a Status of ‘Approved’ under your ACCOUNT:
Next Steps:
- Designate member(s) of your staff to subscribe to the Client Communications Center (CCC) in order to receive important information and notifications regarding your environment(s).
- If you need support, to create a case to the IBM SRE support team for Maximo EAM SaaS Flex
For additional information on how to navigate the IBM Support Community, please view the following:
Introducing the IBM Support Community: Open and manage cases