GDPR compliance
GDPR compliance
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IBM® Maximo® and TRIRIGA® SaaS solutions are GDPR-compliant. The Service descriptions and SLA for each product contains the following clause under 'Content and Data Protection' (Section 2):
"IBM’s Data Processing Addendum at http://ibm.com®/dpa (DPA) applies and is referenced in as part of the Agreement, if and to the extent that the European General Data Protection Regulation (EU/2016/679) (GDPR) applies to personal data contained in Content. The applicable data sheet for this Cloud Service serves as the DPA Exhibit."
The DPA references the following data processing and protection data sheets:-
Maximo SaaS:
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TRIRIGA SaaS:
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GDPR-related tools
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he following tools are available to IBM Maximo and TRIRIGA SaaS customers to help identify, replace, or erase personal data that may exist in their environment(s):
Maximo People Management Data Utility:
https://www.ibm.com/support/pages/readme-ibm-maximo-people-data-management-utility
TRIRIGA Data Erasure Utility: