Subscriptions
IBM® Maximo® SaaS Flex customers can opt for an authorized or concurrent user subscription model. In this model IBM owns the software and it is provisioned to the customer as part of the Maximo SaaS Flex subscription for an agreed-upon term period.
IBM Maximo SaaS Flex subscriptions apply to production (PROD) environments only. Staging Environments (TEST, DEV) are provisioned for nonproduction limited use and will support up to 30 concurrent users, unless a capacity add-on is ordered for the environment. Each capacity add-on will add resources (Cores, Memory, JVM) to support an additional 30 concurrent users.
A description of subscription options is provided below.
- Authorized User
- Standard full user subscription where the number of named / registered users is defined and limited.
- Concurrent User
- Full user subscription that defines and limits the number of users who can access the system at the same time (simultaneously).
- Self-Service User
- There is no subscription cost for the service request application (a rough idea of the number of users is required for production sizing purposes).
- Industry Solutions
- Maximo Industry Solutions subscriptions are above and beyond the base user subscription, and are typically for a more limited number of users. Access to Industry solutions for named users is controlled through Maximo's security application.
- License Usage
- IBM SRE does not proactively monitor customer license usage. IBM Maximo SaaS Flex Cloud customers on v7.6 or greater can configure and view license usage through Maximo's license Usage Monitor application. Further details can be found here: