Planning your case management system

You must plan your environment and business needs before you install IBM® Case Manager. For example, you must prepare your environment by installing prerequisite software and configuring users and groups. Your business analyst must identify the items and processes that apply to your business cases that you want to automate and manage.

About this task

Thorough planning of your IBM Case Manager requirements and usage parameters can make the installation, configuration, and use of your application more efficient and effective.