Examples of offline agents
Review the examples of how offline agents are displayed in the Cloud APM console. You can remove the display for any offline
agents that you no longer want to monitor.
If the agent comes back online later,
monitoring resumes.
When an agent is offline, no data is sent to the Cloud APM console and the Application Performance Dashboard displays a 
status indicator for the agent and the applications it belongs to. The agent is unavailable
for adding to a defined application in the Application editor or to a custom group in the Resource
Group Manager, or for creating tables and historical line charts in the Attribute Details tab.
- Application Performance Dashboard - All My Applications
- The home dashboard page, All My Applications, gives the first indication of offline status. The counter in the navigator Applications section shows the number of applications with unavailable resources.
- The summary box shows Normal event status because no events are open for any of the
application's managed resources.
- Application Performance Dashboard - Application
- After the user clicks the summary box title bar or selects the application from the navigator,
the Status Overview tab is displayed with an empty Event Severity
Summary chart. The Current Component Status bar chart shows the
status for offline agents as
Unknown
.
- Application Performance Dashboard - Group
- After the user clicks inside the Current Component Status chart or the
navigator Components group, the Status Overview tab
changes to show a summary group widget for each managed resource. The group widgets for the
unavailable agents display a message that the agent is offline instead of KPIs.
- Application Performance Dashboard - Instance
- After the user clicks inside one of the offline agent summary group widgets, the
Status Overview tab shows chart and table widgets for the selected agent. But,
as for the summary group widget, only a message that the agent is offline is displayed instead of
KPIs for the agent instance.
- After the user clicks the Attribute Details
tab, a message says that no details are available for the agent instance. It's not possible to
create a custom chart or table for the offline agent instance.
- Application editor
- In the Application Performance Dashboard, after the user clicks the
navigator Applications
Add Application or 
Edit Application tool, the Application editor window pops up. - After the user clicks
Add components and selects an agent type, if no agents of that type are
installed or are offline, a message informs you that no agent instances are available. If other
agent instances are available, they appear in the list.
- Resource Group Manager
- After the user selects
, the page opens with a table of resource groups. As you select a group, its
constituent agent instances are listed along with the assigned thresholds. If all agents instances
are offline, a message says that no instances are available. 