Configuring an Oracle database on Windows

About this task

You can use an Oracle database for maintaining information on Sterling Call Center. To configure an Oracle database for use in a Sterling Call Center production environment, perform the following steps:


  1. Create the database. Refer to the Oracle documentation for information about creating the database, including creating a schema repository, login, and tablespace.
  2. Size the database by estimating the required disk space.
  3. Set the database connection properties.
  4. Set the Oracle database parameters.
  5. Grant Permissions in Oracle.