Legacy platform

Installing and configuring a proxy server

You can install a proxy or Web server to avoid any bottlenecks that may occur when systems try to access Sterling™ Call Center installed on your application server. Install and configure the Web server version specified by your application server provider.

Installing a proxy web server on dedicated hardware provides the following benefits.

  • Additional network security layers.
  • Additional processing power for data encryption protocols.
  • Additional options for high availability for your application.