Installing and configuring a proxy server
You can install a proxy or Web server to avoid any bottlenecks that may occur when
systems try to access Sterling™ Call Center
installed on your application server. Install and
configure the Web server version specified by your application server provider.
Installing a proxy web server on dedicated hardware provides the following benefits.
- Additional network security layers.
- Additional processing power for data encryption protocols.
- Additional options for high availability for your application.