Loading factory setup data
About this task
Factory setup data includes configuration data, such as default pipeline definitions, common codes, service definitions, rules, error codes, and other supplied configuration data. The factory setup data for IBM® Sterling Order Management System Software is automatically loaded during product installation.
If you did not apply the fix pack factory setup during installation, run the
loadFactoryDefaults script present in the runtime to apply the factory setup of all
the Sterling Order Management System Software components including applications such as Sterling Call Center
and Store. To load the Application Server database factory
setups manually, run the
loadFactoryDefaults script applicable to your operating
system, as explained in the following procedure:
<INSTALL_DIR>/bin/loadFactoryDefaults.shcommand on UNIX and Linux® or the
<INSTALL_DIR>\bin\loadFactoryDefaults.cmdcommand on Windows.
<INSTALL_DIR>/repository/factorysetupcontains a file named "
installer.xml.restart". This file records the location where the installation was stopped, and it is used the next time the factory defaults are installed.
You can also generate audits when running
loadFactoryDefaults script by overriding the
value of the AUDIT_LOAD_DEFAULTS property and setting it to true.
By default, this property is set to false. To override the value of
this property, add an entry for it in the