Legacy platform

Defining units of measure for time

IBM® Sterling Call Center enables you to create, modify and delete unit of measurement for time and it's conversion rate.

Creating a unit of measure for time
You can create a unit of measure for time.
Modifying a unit of measure for time
You can modify a unit of measure for time.
Deleting a unit of measure for time
You can delete a unit of measure for time.
Creating a unit of measure conversion rate for time
You can create a unit of measure conversion rate for time.
Modifying a unit of measure conversion rate for time
You can modify a unit of measure conversion rate for time.
Deleting a unit of measure conversion rate for time
You can delete a unit of measure conversion rate for time.

Parent topic: Configuring initial system setup