Defining units of measure for quantity

IBM Sterling Call Center enables you to create, modify and delete unit of measurement and convert rate for a quantity.

Creating a unit of measure for quantity
You can create a unit of measure for quantity.
Modifying a unit of measure for quantity
You can modify a unit of measure for quantity.
Deleting a unit of measure for quantity
You can delete a unit of measure for quantity.
Creating a unit of measure conversion rate for quantity
You can create a unit of measure conversion rate for quantity.
Modifying a unit of measure conversion rate for quantity
You can modify a unit of measure conversion rate for quantity.
Deleting a unit of measure conversion rate for quantity
You can delete a unit of measure conversion rate for quantity.

Parent topic: Configuring initial system setup