Configuring datasource connection pooling on WebLogic,WebSphere® , and JBoss

It is recommended that you specify an external datasource and connection pool to manage your database connections. However, default connection pooling is supplied with Sterling Call Center .

• Create and configure any datasources and connection pools necessary on your application server.
• Define the datasource in Sterling Call Center .
• Edit the -dvendor option in the application server configuration. This is done in the application server software.