Legacy platform

Clearing browser caches

About this task

Once Sterling Call Center is ready for deployment, each user must clear the browser caches on their client machines before launching Sterling Call Center. This can also help prevent related errors after an upgrade.

To clear the browser cache:

Procedure

  1. From the Windows start menu, select Settings > Control Panel > Internet Options. Choose the General tab, and in the Temporary Internet Files inner panel, choose the Delete Files button. The Delete Files dialog displays.
  2. Enable the Delete All Offline Content option. Then click OK, and click OK once more.
  3. Close the Internet Properties window.