Manage consumer customers
After creating a consumer customer, the user must be able to modify the customer's details.
The following section describes APIs, user exits, services, and other components.
The user can manage the consumer customer records by using the "Manage Consumer" related task in the Customer Details screen.
getCompleteCustomerDetailsAPI is called to populate the following details for the current consumer customer:
- The Contact Information panel includes first name, last name, telephone number, email address, and other details.
- In the Addresses tab, the user can view the addresses marked as default "Ship to" and "Bill to".
The user can add, edit or delete an address. When the user chooses to create or edit an address, the
appropriate address capture window is displayed. The user can enter the details and save the
address. When the user saves the address, the
verifyAddressAPI is called to validate the address. For more information about the implementation of the address capture feature, see Capture addresses.
The user can also select an address as the default "ship to" or "bill to" address. For example, if the user sets an address as the default "Bill to" address, the
IsDefaultBillToattribute is set to
getCustomerDetailsAPI. The address that is selected as default is considered as the default address for the customer. Only a user with the appropriate resource permissions can view the details in this tab.
- In the Payment Methods tab, the user can view the payment methods
that are already saved against the customer. The user can also create
payment methods. These payment methods can be customer's preferred
methods to pay for orders. When the user chooses to create a payment
getPaymentTypeListAPI is called to retrieve the payment methods defined for the enterprise. The user can select an appropriate payment method, enter the appropriate details, and save the changes. Only a user with the appropriate resource permissions can view the details in this tab.
- The Demographics tab includes customer's date of birth, wedding anniversary, and so on.
When the user confirms the changes, the
is called to save the changes to the customer record.
The following section describes the rules that you must configure.
Managing customers is a permission controlled task. For information about administering user group permissions, see Administering user group permissions.
Allow Customer Payment Method Information To Be Stored And Used Through The
Interface rule must be enabled to allow the user to add payment methods for the
customer. For more information, see Configuring customer payment method rules.
For more information about the APIs, refer to Javadoc.