Dissociate an alternative service from a service

You can dissociate an alternative service from a service if you do not want to associate that service with an alternative service.

About this task

To dissociate an alternative service from a service:


  1. Navigate to the Service Associations screen. To navigate to the Service Associations screen, perform the following steps:
    1. Log in to Sterling Business Center as an Item Administrator.
    2. The application home page is displayed. Click the Products tab.
    3. From the Products home page, click Find Service in the Catalog dashlet.
    4. In the Service Search screen, click Search to view a list of all the available services. Alternatively, use either the Basic Search or the Advanced Search option to narrow down the list of services displayed.
    5. The Service Search screen is displayed. In the Services panel that is displayed, click the Service ID hyperlink.
    6. The Primary Information screen is displayed. In the Related Tasks panel, click Manage Alternative.

      The Service Associations screen is displayed.

  2. In the Services area, select the item that you want to disassociate from a service.
  3. Click Remove.
  4. A message asking you for confirmation is displayed. Click Yes to disassociate the service.

    The selected service is removed from the service.