As a System Administrator or an Enterprise Administrator, you can delete a customer
definition using the Customer Detail screen.
About this task
Note: The fields marked with
* in the Customer Detail screen are mandatory.
To delete a customer,
use the following procedure:
Procedure
- Navigate to the
Customer Search screen. To navigate to the Customer Search screen,
perform the following steps:
-
Log in to IBM® Sterling Business Center as an
administrator.
- From the Customer Home page,
click Find Customer in the Customer dashlet.
The Customer Search screen is displayed.
- In the Basic
Customer Search panel, perform one of the following:
- Select Business Customer, if you want to
delete a business customer definition.
- Select Consumer Customer, if you want to
delete a consumer customer definition.
- Enter applicable
search criteria and click the Search icon.
A list of customers displays.
- Click the Customer
ID of the customer whose details you want to delete, in
the Customer List panel. The Customer Detail screen in displayed.
- Click the Delete button in the Primary
Information panel, to delete the customer definition.