Delete a customer

As a System Administrator or an Enterprise Administrator, you can delete a customer definition using the Customer Detail screen.

About this task

Note: The fields marked with * in the Customer Detail screen are mandatory.

To delete a customer, use the following procedure:


  1. Navigate to the Customer Search screen. To navigate to the Customer Search screen, perform the following steps:
    1. Log in to IBM® Sterling Business Center as an administrator.
    2. From the Customer Home page, click Find Customer in the Customer dashlet.

      The Customer Search screen is displayed.

  2. In the Basic Customer Search panel, perform one of the following:
    • Select Business Customer, if you want to delete a business customer definition.
    • Select Consumer Customer, if you want to delete a consumer customer definition.
  3. Enter applicable search criteria and click the Search icon. A list of customers displays.
  4. Click the Customer ID of the customer whose details you want to delete, in the Customer List panel. The Customer Detail screen in displayed.
  5. Click the Delete button in the Primary Information panel, to delete the customer definition.