Installing fix packs using command line on Windows, UNIX, or Linux

Before you begin

Install IBM® Sterling Call Center Release 10.0. The installation procedure for Release 10.0 is available on the IBM Documentation.
Install IBM Installation Manager.
Download the fix pack from the IBM Fix Central and save it in a temporary location.

About this task

This topic provides instructions on how to install the applications using the IBM Installation Manager command line (imcl) installation command. The imcl command provides a text-based (non-GUI) interface.

Procedure

Execute the following command to start the IBM Installation Manager:
- Windows: <IM_INSTALL_DIR>\eclipse\tools\imcl -consoleMode
- Unix or Linux: <IM_INSTALL_DIR>/eclipse/tools/imcl -consoleMode
Here,

<IM_INSTALL_DIR>

Indicates the directory where the IBM Installation Manager is installed.
If you have not already added the fix pack installation package location to the IBM Installation Manager, perform the following steps. Otherwise, skip to Step 3.
1. Type P to select Preferences and press Enter.
2. Type 1 to select Repositories and press Enter.
3. Type D to select Add Repository and press Enter.
4. Enter the location of the repository location and press Enter.
5. Type A to apply the changes and return to Preferences and press Enter.
6. Type R to return to the main menu and press Enter.
Install the applications as follows:
1. Type 1 to install and press Enter. If you are upgrading to the latest version of the fix pack like fix pack 2 or above, type 2 to upgrade and press Enter.
2. Type the number associated with the fix pack installation package and press Enter.
3. Type 1 to choose the version and press Enter.
4. Type N and press Enter.
5. Type M to change the location where fix pack installation package is installed, using the IBM Installation Manager.
6. Enter the location where the Sterling Call Center is installed and press Enter.
7. Type N and press Enter.
  
  Note: The installer validates the version of the Sterling Call Center. The validation goes through only if the Sterling Call Center version is greater than or equal to the current release.
8. Type the feature number of the application you want to install and press Enter.
9. Type N and press Enter.
10. Type I to install and press Enter. A progress indicator shows the percentage of installation completed.
11. After the installation is complete, the installation status is displayed.