Customizing repeating panels or screens

You can extend only the first instance of a repeating panel or screen by using the Workbench tool. Examples of a repeating panel or screen are Address panel or Product Details screen. You can do the extension process either in the Editor Outline View or by using the keyboard or mouse. The procedure on how to extend the Product Details screen is provided.

Procedure

  1. In the Editor Outline view, select the first instance of the Product Details screen that you want to extend. If you select any other instance of the same screen, an appropriate error message is displayed.

    If you select any other instance of the Product Details screen by using the keyboard shortcuts or mouse, an appropriate error message is displayed, and the focus is automatically shifted to the first instance of the screen.

  2. Modify the changes on the screen as needed.
  3. Click Save. The screen gets refreshed and your changes are automatically applied to all instances of the screen.

    For the list of repeating panels or screens, see Sterling_Call_Center_Screens.zip.