Order fulfillment: defining milestones
You can configure applicable statuses in a process type to be milestones.
A milestone is a type of date that Sterling Order Management System Software automatically determines when an order moves from one status to another. A milestone represents a significant point in the processing lifecycle that can be used as a criterion for monitoring. Milestones can be defined at the order, order line, order release, and order release line levels.
A milestone can be reached whenever there is a change in an order line. Sterling Order Management System Software marks a milestone as reached if an order line reaches a status marked as a milestone. However, there may be times that only part of an order line reaches a particular status defined as milestone.