Upgrade path
The upgrade path followed by the system internally when upgrading from Sterling Call Center Release 9.3.0.1, 9.4, or 9.5 to Release 10.0 is as follows:
| From Product Version | To Product Version | Path Followed |
|---|---|---|
| 9.3.0.1 | 9.5 | 9.3.0.1 > 9.5 |
| 9.4 | 9.5 | 9.4 > 9.5 |
| 9.5 | 10.0 | 9.5 > 10.0 |