Legacy platform

Selecting shipping options

You can select the shipping options to suit a customer's requirements that are related to delivery of products.

Procedure

  1. Log on to Sterling™ Call Center. The Home page opens.
  2. Go to the Fulfillment Summary screen in one of the following ways:
    • If you are creating an order, follow the order creation wizard.
    • If you are modifying a draft order, search the order, and follow the order creation wizard.
  3. In the Shipping options panel, select the shipping option to suit customer requirements.
    For example, you can select the Group into as few shipments as possible option to ensure that the products are delivered to the customer in the minimum number of shipments possible.
  4. Click Next to save changes and proceed with the order creation.