Changing a store

You can view the list of stores around the customer's location and the availability of a product in each of the stores. You can select the store from which the customer prefers to pick up the products.

1. Log on to Sterling™ Call Center. The Home page opens.
2. Go to the Fulfillment Summary screen in one of the following ways:
   • If you are creating an order, follow the order creation wizard.
   • If you are modifying a draft order, search the order, and follow the order creation wizard.
3. In the Pickup Lines panel, select an order line.
4. Click Change Store. The Change Store window opens.
5. From the Country/Region list, select the country or region in which you want to search for a store.
   • If you want to search a store that is based on postal code, click Postal Code and enter the postal code.
   • If you want to search a store that is based on city and state, click City & State and enter the city and state.

   If you want to find more stores, select Extended Store.

6. Click Find Store. The stores that match the search criteria are displayed. Additionally, the distance of the store from the customer's location and product availability are displayed.
7. Select a store and click Apply.