Managing customers
Sterling™ Call Center enables you to create customers and select customers
preferences. It also enables to manage customer details, addresses and notes.
Creating customers Sterling Call Center enables you to create a consumer, business and business contact customer.Managing customer details Sterling Call Center enables you to manage customer details. This can be used to perform customer search, to view customer details, to manage business and consumer customers, to manage business customer contacts and to manage customer payment methods.Manage customer addresses Selecting the customer preferences Managing customer notes Sterling Call Center enables you to manage customer notes. This can be used to add, filter and delete customer notes.
