Legacy platform

Creating return note reasons

You can create note reasons that can be added to a return order.

Procedure

  1. From the tree in the application rules side panel, choose Document Specific > (Document Type) > Note Reasons. The Note Reasons window displays.
  2. Enter information in the applicable fields. The following table describes the fields in the Note Reason Details window.
    Table 1. Fields in the note reason details window.

    Note reason field value descriptions

    Field Description
    Note Reason Enter a name for the note reason.
    Short Description Enter a short description of the note reason
    Long Description Enter a more detailed description of the note reason.
  3. Click the Save icon to save your changes.