Manually add an instruction to a service

You can create a free- form text instruction when there are no preexisting service instruction codes or when you want to create a special instruction for a service.

About this task

You can manually add an instruction to a service from the Service Instructions screen.

To manually add an instruction to a service:

1. Navigate to the Service Instructions screen. To navigate to the Service Instructions screen, perform the following steps:
   1. Log in to Sterling Business Center as an Item Administrator.
   2. The application home page is displayed. Click the Products tab.
   3. From the Products home page, click Find Service in the Catalog dashlet.
   4. In the Service Search screen, click Search to view a list of all the available services. Alternatively, use either the Basic Search or the Advanced Search option to narrow down the list of services displayed.
   5. In the Services panel that is displayed, click the Service ID hyperlink.
   6. The Primary Information screen is displayed. In the Related Tasks panel, click Manage Instructions.

      The Service Instructions screen is displayed.

2. From the Manage instructions for type drop-down list, select an instruction type to view all the instructions pertaining to the selected instruction type. The list displays all the configured service instruction types.
3. In the Instructions panel of the Item Instructions screen, perform the following steps:
   1. Click Add.
   2. The New Instruction dialog box is displayed. In the Details area, select the Enter text manually radio button.
   3. In the Text box, enter the instruction text.
   4. Click Save.
4. Click Save in the Service Instructions screen.

   The instruction is manually added to the service.