You can add a service option to a delivery or provided service in order to add additional
capacity requirements for a service.
About this task
For example, let us assume that you have configured
a 2-Man Deliver and Hookup delivery service item that you use when
delivering projection TVs. You can also associate two delivery options
with the delivery service item called, Remove Trash and Haul Away.
With these options, customers can decide if they want the delivery
men to remove the trash left behind from the projection TV box, as
well as whether they want the delivery men to haul off their old TV.
You can add a service option to a delivery service
or a provided service from the Service Options screen.
To add a service option to a Delivery Service or Provided
Service:
Procedure
- Navigate to the Service Options screen.
To navigate to the Service Options screen, perform the following steps:
- Log in to Sterling Business Center as an Item
Administrator.
- The application home page is displayed. Click the Products tab.
- From the Products home page,
click Find Service in the Catalog dashlet.
- In the Service Search screen, click Search to
view a list of all the available services. Alternatively, use either
the Basic Search or the Advanced Search option to narrow
down the list of services displayed.
- The Service Search screen is displayed. In the Services
panel that is displayed, click the Service ID hyperlink.
- The Primary Information screen is displayed. In the Related
Tasks panel, click Manage Service Options.
The Service Options screen is displayed.
- From the Options panel
that is displayed, click Add.
- The Basic Service Option Search dialog box
is displayed. Click Search to view the list
of all the available service options. Alternatively, you can use either
the Basic Search or Advanced Search options to narrow
down the list of service options listed.
- Select one or more than one service option.
- Click Select.
The selected service option is added to service
list in the Options panel.
