Legacy platform

Performance

View the following topics for information about ways to improve performance of IBM® Sterling™ Call Center.

Considerations for high availability
You can review the information for high availability considerations.
Considerations for performance management
Performance management activities occur throughout the project lifecycle to avoid major performance issues. They could range from initial hardware sizing, architectural trade-off, and risk mitigation during the design phase, load, or system tests prior to implementation, for monitoring and tuning in your production environment.

Parent topic: IBM Sterling Call Center (legacy)