Localize the application
The Application Server application can be used by users from different locales.
Localization is the process of modifying the application to suit the users of a particular country or language. Localization enables the application to support the character set of a user's locale, show numbers, literals, and data that is appropriate to the locale.
Language support
Sterling™ Call Center supports multiple languages that can be used based on your business requirement. The following table lists the set of supported languages for Sterling Call Center components.
Locale codes
EN= English
FR=French
DE=German
ES=Spanish
IT=Italian
RU=Russian
TR=Turkish
PT_BR= Brazilian Portuguese
ZH_TW=Traditional Chinese
ZH_CN= Simplified Chinese
KO=Korean
JA=Japanese
PL=Polish