Legacy platform

Assigning an alert to a user

You can assign an alert to a user so that the user can view the alert details, follow up related issues, and so on

Procedure

  1. Log on to Application Server. The Home page opens.
  2. Navigate to the Manage Alert screen by performing the following steps:
    1. Under Related Tasks, click Alert Search. The Alert Search screen opens.
    2. In the Alert Search Criteria panel, enter the details necessary to search the alert, and click Search. If your search results in a single alert, the alert details are displayed. If your search returns in multiple alerts, the list of alerts is displayed. Select the alert to view its details.
  3. Click the Search icon corresponding to the Assigned To User field. The Find User window opens.
  4. In the User Search Criteria panel, enter the appropriate details, and click Search.
  5. In the Search Results panel, select a user, and click Select. The alert is assigned to the user.
  6. Click Confirm to save the changes to the alert.