Closing an alert
You can close invalid alerts and alerts that are resolved.
Procedure
- Log on to Application Server. The Home page opens.
- Go to the Manage Alert screen by doing
the following steps:
- In the Related Tasks panel, click Alert Search. The Alert Search screen opens.
- In the Alert Search Criteria panel, enter the details necessary to search the alert, and click Search. If your search results in a single alert, the alert details are displayed. If your search returns in multiple alerts, the list of alerts is displayed. Select the alert to view its details.
- From the Status list, select Closed. The Add Note window opens.
- In the Note field, enter an appropriate
note, and click Confirm. The note is saved
to the alert. Note: For closed alerts, you can modify only the associated notes.