Legacy platform

Setting up product display options

You can set up rules to determine how products are displayed on the user interface.

Procedure

  1. Navigate to the Product Display Options window. To navigate to the Product Display Options window, perform the following steps:
    1. Log on to Sterling™ Business Center as an Enterprise Administrator.
    2. From the System Setup Home page, expand the Call Center For Commerce Administration menu, and click Product Display Options.
      The Product Display Options window opens.
  2. You can configure the following rules:
    • Select the Display Component Products of Bundles In Summary Screens check box to display bundle component products in all the Summary windows
    • Select the Show Product Image in Call Center User Interface check box to display product images across the application.

      However, if all products do not have images or if you do not want to display the product images across the application, you can clear this check box.

  3. Click Save.
    Note: To configure an image URL with indirect URLs, you must use the ycd.ui.imageId.encoding.reqd property to enable or disable URL encoding. The default value of the property is set to Y that is URL encoding is enabled by default.

    For example, an image URL that contains an indirect URL like "ImageDeliver?param1=123&param2=234" is encoded by default in Sterling Call Center. If you want to disable the encoding, you must set the property to N.