Defining charge categories and names

As an advanced configuration, you can define various charge categories and names that are associated to an order.

1. In the Channel Applications Manager, click the Expand icon adjacent to Configure Order Administration to expand the branch.
2. Click the Advanced Configurations link.
3. Select Define Charge Categories and Names.

   As part of the Sterling™ Multi-Channel Fulfillment Solution integration, to use the Order Pricing rules, you must configure the OSDISCOUNT and UPLIFT charge categories.

   Note: For the Sterling Multi-Channel Fulfillment Solution integration, it is recommended that the Charge Name validation be disabled. Otherwise, all the Coupon Names created in the application will need a corresponding Charge Name in IBM® Sterling Call Center and Sterling Store Engagement (Legacy).