Catalog Management
IBM® Sterling™ Call Center enables you to manage catalog. It enables you to create,
modify, manage, assign, remove, add, delete and perform other functions in category
details.
Managing the selling catalog Create a category in Sterling Business Center Modify catalog details Modify category details Modify the sequence of categories and child categories Managing item and service assignments for a category Assign an item to a category Assign a provided service to a category Move an item from one category to another category Move a provided service from one category to another category Remove an item from a category Remove a provided service from a category Assign multiple values to an attribute in a category Managing an asset for a category Sterling Business Center .Add an asset to a category Modify asset details in a category Delete an asset from a category Managing an attribute for a category Assigning an Attribute to a Category Assign a value to an attribute in a category Assign a usage to an attribute in a category Remove an attribute from a category Associate a keyword to a category Dissociate a keyword from a category Delete a category in Sterling Business Center Published status.Managing the master catalog Define master catalog details Managing an asset for a catalog Sterling Business Center .Add an asset to a catalog Modify asset details in a catalog Delete an asset from a catalog Delete a catalog in Sterling Business Center Authorize a subcatalog organization to manage a catalog Authorize a subcatalog organization to manage a category Defining a key word for a category Managing catalogs Sterling Business Center , managing the Master Catalog, and managing the Selling Catalog.Viewing the catalog details Sterling Business Center , and deleting a Catalog in Sterling Business Center Set a catalog as an active selling catalog Create a catalog in Sterling Business Center Viewing the category details Sterling Business Center , and deleting a Category in Sterling Business Center .
