Log files in Cloud Application Business Insights

Use these log files for troubleshooting your installation and failures during dashboard designing, publishing, and creating connectors to data sources.

For on-premises installation

Important log files in Cloud Application Business Insights application are as follows:

Log files in $install_dir/wlp/usr/servers/prdapp/logs:
oedconnector.log
Use this log file to see messages that are related to ITM, Cloud APM, and Monitoring connectors.

Log files are generated incrementally, each of size 10 MB. For example, oedconnector.log, oedconnector.log.1, oedconnector.log.2 and so on up to oedconnector.log.10. Maximum 10 log files are maintained with the automated deletion of the oldest log file in sequence.

engineconn.log
Use this log file to see the messages that are related to JDBC, Omnibus, QRadar, Nagios XI, SolarWinds, Druid, Prometheus, and REST API connectors.

Log files are generated incrementally, each of size 10 MB. For example, engineconn.log, engineconn.log.1, engineconn.log.2 and so on up to engineconn.log.10. Maximum 10 log files are maintained with the automated deletion of the oldest log file in sequence.

engine.log

This log file is generated at $install_dir/wlp/usr/servers/prdapp/logs/prd

Use this log to see messages that are related to Engine.

Log files are generated incrementally, each of size 10 MB. For example, engine.log, engine.1.log, engine.2.log and so on up to engine.10.log. Maximum 10 log files are maintained with the automated deletion of the oldest log file in sequence.

tool.log

This log file is generated at $install_dir/wlp/usr/servers/prdapp/logs/prd

Use this log file to see messages that are related to Dashboard Designer and JDBC connector.

Log files are generated incrementally, each of size 10 MB. For example, tool.log, tool.1.log, tool.2.log and so on up to tool.10.log. Maximum 10 log files are maintained with the automated deletion of the oldest log file in sequence.

prd-scheduler.log

This log file is generated at $install_dir/wlp/usr/servers/prdapp/logs/scheduler

Use this log file to see the messages that are related to the scheduler.

Log files are generated date wise, incrementally, each of size 10 MB. Maximum 10 log files are maintained with the automated deletion of the oldest log file in sequence.

For example, prd-scheduler-<YYYY-MM-DD>.log

Where, <YYYY-MM-DD> is the date in the mentioned format.

Installation log file:
Installation.log
Use this log file to view installation log messages. It is available in the folder where you copy and extract the Cloud Application Business Insights tar file. For example, DIST_DIR.

Where DIST_DIR is the directory where you downloaded and copied the Cloud Application Business Insights electronic installation image.

Database log files:
The following log files show the health of the PostgreSQL database. These files are generated in the $install_dir/prddb/custom/logs directory.
Where:
$install_dir is the directory where the Cloud Application Business Insights application is installed.
  • prddb_connect.log
  • prddb_init.log
  • prddb_start.log
  • prd-db-<product_version>.log