
Example: Querying escalations
This example shows how to use the query method to retrieve escalations for the logged-on user.
When a task is escalated, and escalation receiver work item is created.
The user, Mary Jones wants to see a list of tasks that have been escalated
to her. The following code snippet shows the query method
call for the query:
query( "DISTINCT ESCALATION.ESIID, ESCALATION.TKIID",
"WORK_ITEM.REASON = WORK_ITEM.REASON.REASON_ESCALATION_RECEIVER",
(String)null, (String)null, (Integer)null, (TimeZone)null )
The following actions are taken when the SQL SELECT statement
is generated:
- A condition for access control is added to the where clause. This example assumes that group work items are not enabled.
- Constants, such as TASK.STATE.STATE_READY, are replaced by their numeric values.
- A FROM clause and join conditions are added.
The following code snippet shows the SQL statement that is generated from
the API query:
SELECT DISTINCT ESCALATION.ESIID, ESCALATION.TKIID
FROM ESCALATION ESC, WORK_ITEM WI
WHERE ESC.ESIID = WI.OBJECT_ID
AND WI.REASON = 10
AND
( WI.OWNER_ID = 'MaryJones' OR WI.OWNER_ID = null AND WI.EVERYBODY = true )