Building a business case with Blueworks Live IQ
This tutorial shows how to use Blueworks Live IQ to generate a data-backed, compelling business case to present your process improvements plan to relevant stakeholders. This feature transforms technical process analysis into executive-level business justification, which reduces business case preparation time from days to hours.
Introduction
- Learning objectives
-
Use Blueworks Live to consolidate your findings about your process and turn them into a concise, defensible business case to secure stakeholder approval. Use the auto-generated charts to visualize concrete metrics.
By completing this tutorial, you will be able to:- Generate an executive-ready business case from process data
- Customize financial projections with real metrics
- Export presentation-ready documentation for stakeholder approval
- Time required
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10 minutes for basic generation, 20 minutes including customization with real data.
- Audience
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Process analysts, Business users
- Skill level
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All skill levels.
Ideally, you have basic familiarity with the Blueworks Live interface and natural‑language prompts, and basic understanding of your process context.
No BPMN expertise or technical skills are required, Blueworks Live IQ handles the analysis.
- Prerequisites
-
- License type: Editor
- Admin options: Blueworks Live AI assistant is enabled in your account’s customization settings.
Tutorial
- Step 1. Open your process blueprint and create a business case
-
- In the Library tab, open the Hiring - Onboarding
process blueprint that you used for the previous tutorials. If you are starting from scratch, go to
the Templates tab and import this blueprint to the space of your choice.
- The process includes the following phases (milestones): candidate selection, background check, offer creation, HR record setup, orientation, and workspace provisioning.
- Involved roles and teams include: Recruiter, Hiring manager, HR docs team, HR Specialist, Facilities team, Background check vendor, Candidate, and others.
- When the Hiring - Onboarding blueprint is open, click the
AI icon and select the Blueworks Live IQ tile to open the chat interface.

- Click the following suggested prompt, or type it in the
chatbox:
Create a business caseBlueworks Live IQ replies with a full, structured business case.
- In the Library tab, open the Hiring - Onboarding
process blueprint that you used for the previous tutorials. If you are starting from scratch, go to
the Templates tab and import this blueprint to the space of your choice.
- Step 2. Review the business case analysis from Blueworks Live IQ
- Your analysis typically includes the following components:
Table 1. Blueworks Live IQ business case Assessment results Interface example Executive summary Summarizes the problem, recommended improvements, and expected outcomes, for example faster cycle time, lower cost‑per‑hire, or higher SLA compliance.

Current state analysis Establishes a performance baseline by using current metrics (cycle time, cost). Identifies high-impact issues and provides a reference point for measuring improvements.

Proposed solution and benefits Outlines the practical changes, such as formalizing SLAs, capturing durations and costs, or automating hand-offs for equipment or badge provisioning. This section ties each proposal to a problem it solves, which helps ensure investments are traceable to outcomes. It also helps all teams, for example product, HR, IT, and facilities align on the same plan.

SLAs and KPIs (target values) Sets measurable targets as testable success criteria, for example 12-day cycle time or 95% on-time completion for background checks. This helps all teams staying on scope.

Investment and return Lists the different one-time or regular costs, such as tooling, vendor changes, or training. Transparency here builds trust and lets stakeholders check assumptions quickly. It also surfaces potential hidden costs early, for example integration work or change‑management time.
Blueworks Live IQ can also details the return on investment on a 3-year projection period. If necessary, you can refine the assumption that this data is based on, or calculate benefits for a different period.


Implementation roadmap Breaks delivery into specific phases with clear exit criteria. A concrete timeline helps resource planning and sets expectations across different stakeholders and teams. It also provides milestones to reflect on your progress, share information with other teams, and potentially correct your course of action.

Risks and mitigations Identifies likely blockers, for example issues with data quality if the metadata is not correct or low adoption of new tooling, and how you can handle them. For example, improve the data validation workflow or organize hands-on training sessions with usage tracking. This reduces approval friction by showing that the plan is realistic, not optimistic. It also gives program managers a ready checklist for governance.

Conclusion Briefly summarizes your requirement and the immediate actions to take. This makes the business case actionable and ready to be presented to relevant stakeholders.

Appendixes If needed, might generate simple charts to illustrate specific metrics for continuous stakeholder visibility and performance tracking. For example, a chart that shows the KPIs to track for the hiring and onboarding process.

- Step 3. Refine the business case
- To tailor the business case according to your need, you can ask more targeted prompts or use the
suggested follow-up prompts in the chat panel.
For example:
- Prompt: Replace generic estimates with real data
Revise the business case by using these metrics: - Hires per year: 250 - Current avg. cycle-time: 18 business days - Background-check vendor SLA: 72 hours today; target 24 hours - Equipment vendor lead time: 3 days; target 1–2 days with automation Recompute payback and 3-year net benefit. Show a table of assumptions. - Prompt: Adjust the solutions to local constraints
Revise solutions to fit our environment: - Keep existing HRIS (human resource information system), no new BPM tool license - Use internal BI (business intelligence) dashboard instead of developing a new custom dashboard - Stage changes: start with SLA formalization, then automation after 4 weeks Update costs, timeline, and risk/mitigation accordingly. - Prompt: Configure KPI Dashboard
Configure KPI DashboardBlueworks Live IQ can provide a ready-to-use Apache EChart in JSON format that shows the core KPIs defined in your business case. You can configure this chart with guidance from Blueworks Live IQ, integrate the chart into a compatible dashboard tool, embed it into a web page, and more. You can also use a quick checklist to review validation criteria.


- Prompt: Replace generic estimates with real data
Completion summary
You have now completed the generation of a comprehensive, actionable business case to improve your process.
You’ve learned how to:
✔ ︎Prompt IQ effectively to get an exec-ready business case to optimize the hiring and onboarding process.
✔ ︎Understand the different elements that are required for the business case, including the executive summary, current process state, solution and benefits, target values, investment costs and returns, risks, and implementation roadmap.
✔ Tailor the data and metrics to your specific scenario. You can fine-tune analysis and output by adding real values, recalculate payback and x-year benefits with your specific data, or adjust IQ's initial assumptions.
What to do next
- Validate data with stakeholders
- Blueworks Live IQ provides guidance, not
automated decisions. Always confirm data with HR leaders, recruiters, managers, and legal or
compliance stakeholders.
This cautionary principle is built into IBM’s guidance for using generative AI.
- Download the generated business case as a PDF file
- After you refined your business case and are satisfied with the results, or at any point during the process where you need to share your draft, click Download PDF to download the full output as a PDF document.