Blueworks Live IQ overview

Editors can use Blueworks Live IQ (technology preview) to explore their business processes and get recommendations from a specialized AI assistant.

Transform process maps into actionable insights

Even with well-defined process maps, you might notice some inconsistencies between how workflows are designed and how they function in practice. It can be a challenge to identify the right areas for improvement, and which changes will deliver the greatest impact. Blueworks Live IQ provides a structured, reliable solution to analyze process models and surface improvement opportunities, identify missing information and metadata, and help build compelling business cases with measurable return on investment (ROI).

This feature is available as a technology preview in Blueworks Live AI assistant chat for users who are provisioned with an Editor license. For more information, see User types and licenses.
Note: Blueworks Live IQ is being deployed gradually across countries, so it might not be available immediately.

Blueworks Live IQ provides process-specific expertise and insights. You can have a conversation and ask Blueworks Live IQ any question about your process blueprint.

In particular, IQ is trained for the following use-cases:

Process assessment
Prompt the Blueworks Live IQ assistant to explore your business processes and get a structured assessment, which includes:
  • KPIs that are relevant to your industry.
  • Comparison of your process against benchmark performance.
  • Detection of inefficiencies, delays, and bottlenecks.
  • Suggestions for targeted automation opportunities.
Process hygiene
Blueworks Live IQ inspects your process blueprint for missing or incomplete metadata and structural issues, such as the following elements:
  • Missing elements and properties, such as activity duration, costs, or role assignments.
  • Unused or undefined elements.
  • Activities without required information.
The assistant can also propose realistic values to help you complete your model.
Business‑case generation
Blueworks Live IQ can assemble a structured business case for process improvement, which includes:
  • KPIs and baseline performance measures.
  • Identified issues and improvement opportunities.
  • Recommended actions with estimated impact.
  • ROI calculations.
You can refine the content and download the outcome as a PDF file to share with stakeholders for review.
Tip: You can share your feedback directly in the chat using the thumbs up Thumbs up icon and thumbs down Thumbs down icons. Since this feature is part of a technology preview, your input is especially valuable in helping us enhance its accuracy and overall performance.

To review the list of currently known issues, see Blueworks Live IQ Known limitations.

Blueworks Live IQ focuses exclusively on process intelligence. It might decline general or unrelated questions.